Website and enquiry terms

Fire Risk Management We pass your enquiry to one specialist firm covering your area, and that firm then contacts you directly. We are not that firm, and we don't carry out any inspection or fire risk work ourselves.

You can read this site freely and print a page for your own use. Everything here, the words, the images, the design, and the code behind it, belongs to Chelmsfordfire or to whoever licensed it to us. Copying it for publication elsewhere, framing it inside another site, scraping it, or using it in a way that misleads people isn't something we allow.

Fire Risk Management Everything published here is written in general terms. None of it amounts to a survey, a report, or advice about your particular building, and it shouldn't replace someone actually inspecting the property.

Sending us an enquiry through this site costs you nothing and doesn't create any contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quotation, or work that follows is a matter strictly between you and the specialist, under whatever terms they offer. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You're entirely free to seek quotes from other firms as well.

Once a specialist firm contacts you, everything from that point, the inspection, the advice given, the quotation, the work itself, and any guarantee offered, is theirs to answer for. If something goes wrong with their work, raise it with them first, though we're always glad to hear about it too.

We work to keep this site accurate and available, but we can't promise either. Parts of it may change, move, or disappear without warning.

As far as the law allows, we limit our liability to you for anything arising from this site or an enquiry sent through it. That limit doesn't stretch to death or personal injury caused by our negligence, to fraud, or to anything else the law won't let us exclude. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

Any website this one links to is run by somebody else entirely. A link doesn't mean we've checked it, approved of it, or stand behind what's on it.

We may change these terms as circumstances require. The version published here at the time applies, and a change we make afterwards won't alter an enquiry you've already sent.

The law that applies to these terms is the law of the country where we're established, and disputes normally belong in that country's courts. As a consumer, you're also entitled to bring proceedings in the courts where you live.

If you have a question about these terms, or anything else about how we've dealt with you, the contact page is the place to start. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.